Shipping policy

Last Updated: 01-08-2027

Welcome to JEEVAKSH, a brand owned by NextLeap Global. We are committed to delivering your orders safely and on time across India.

1. Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During sales, festivals, or unforeseen circumstances, processing times may be slightly longer.

2. Delivery Timeline

Estimated delivery time:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary depending on courier availability, weather conditions, or other factors beyond our control.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.
  • From time to time, JEEVAKSH may offer free shipping promotions, which will be clearly mentioned on the website.

4. Order Tracking

Once your order is shipped, you will receive an email and/or SMS/WhatsApp notification with the tracking details (where available).

5. Delivery Attempts

Our courier partners will make delivery attempts as per their standard policy. If the order cannot be delivered due to an incorrect address, unavailability of the recipient, or repeated failed attempts, it may be returned to us.

6. Incorrect Shipping Address

Please ensure that your shipping address and contact details are accurate before placing your order. JEEVAKSH is not responsible for delays or non-delivery caused by incorrect or incomplete address information.

7. Damaged or Tampered Package

If you receive a package that appears damaged or tampered with:

  • Take clear photos before opening it.
  • Contact us within 48 hours of delivery.
  • Email us at jeevaksh.nextleapglobal@gmail.com with your order number and supporting photos.

8. Contact Us

For any shipping-related queries, please contact:

JEEVAKSH (NextLeap Global)
📧 Email: jeevaksh.nextleapglobal@gmail.com
📞 Phone: +91 9315156154